Challenge
Embrace the Opportunity: Transforming a Successful Pharmaceutical Company With continuous growth and long-lasting orders, it's easy to question the need for a transformation. That's exactly what the management of a renowned family-run pharmaceutical company faced. Despite the industry's booming growth, they recognized the signs that their processes and procedures were struggling to keep up. Motivated employees had been compensating for shortcomings, but as the company expanded, this approach became unsustainable. The challenge was further compounded by a shortage of skilled workers. In response, the management made the strategic decision to partner with AC&C for a comprehensive lean and digital transformation, ensuring their position as a global player. Discover how this collaboration led to success in a rapidly evolving industry.
The approach
Motivating Employees for Successful Transformation In a situation like this, convincing and motivating employees to embrace necessary change can be challenging. When employees see an abundance of orders and believe that hiring more staff is the solution, they may overlook the underlying issues. However, this perspective is not entirely accurate.
A) Acquiring the necessary skilled employees is not a straightforward task.
B) Operations and processes have reached their capacity limits.
Simply increasing the workforce does not guarantee a proportional increase in output. What is truly needed are leaner processes, developed with a focus on lean principles. However, it's important to recognize that a comprehensive transformation is required. This transformation should encompass products and product design, processes, organization, and tools. It is through this holistic approach that sustainable improvements can be achieved. Discover how our consultancy can guide you through this transformative journey and drive positive change in your organization.
Solution
Achieving Transformation Success: Engaging Employees and Optimizing Processes The solution implemented for this challenge encompassed several key aspects. One of the crucial factors was actively involving employees in the transformation process. Additionally, product optimization was achieved through modularization, while processes were carefully built to ensure ideal operations. The organization was aligned accordingly, and the right tools were selected to support the transformation. Early on, it became evident that a greenfield approach, starting anew rather than optimizing existing processes or systems, would yield better results. To foster employee acceptance, a systematic training program was initiated, which included on-site demonstrations and pilot projects. As a result, a significant shift in attitude occurred, from initially perceiving the changes as impractical to seeking ways to identify problems, root causes, and effective solutions. The true transformation took place within the minds of the employees. Training sessions focused on lean management, as well as modularity and complexity management, played a crucial role in this shift. Importantly, the customer gained a valuable insight: the transformation must progress at their own pace. Consideration of their company, corporate culture, history, and the industry in which they operate was essential in determining the most suitable approach. At AC&C, we understand the unique challenges of organizational transformation. Our expertise and tailored solutions empower businesses to navigate their own transformation journeys successfully. Contact our consultants to embark on your transformational path, custom-tailored to your specific needs, culture, and industry.
Results
Transforming Success: Achieving Remarkable Results The results achieved through the transformation efforts were truly remarkable. Sales per capita experienced significant growth, reaching double-digit percentages. The delivery time was dramatically reduced, surpassing a remarkable 50% improvement. The implementation of a modular system enabled a broader range of product variety, requiring less design effort. A groundbreaking development emerged as certain products could be produced without design involvement for the current order, a notable achievement. Furthermore, a transformative mindset has taken hold among the employees, fostering a continuous improvement process. They now embrace the concept of being in a continuous improvement process (CIP), acknowledging the need for ongoing change. This newfound awareness has created more opportunities for innovation, as the development team is no longer solely occupied with fulfilling current orders. At AC&C, we are dedicated to driving transformative results for businesses. Our tailored solutions empower companies to achieve tangible and sustainable improvements across various areas. Contact our consultants to unlock your business's full potential and experience the transformative results firsthand.
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